Customer Support

We typically reply within 24 hours Monday – Friday, excluding major US holidays.

Before contacting customer support please search our Help Topics for answers and tutorials.

Send us an E-Mail or Message

Email or send a message with the form below:

Your Name (required)

Your Email (required)


Your Message

Request a Phone Call

Book your call time below. 

Yes, we do have a phone number, however, we are finding this system to be more efficient than taking random calls. When you schedule a call back you will never be left on hold, leave a voicemail, play phone tag with us, or figure out different time zones for when to call.

Prospect Toolbox Support

For help with login problems, billing, new orders, lead delivery, features, etc. please use any of the support options above on this page to contact HBBLeads.

For advanced and technical help with your Prospect Toolbox,  please log in to your Prospect Toolbox and look for Support options from the top right-hand menu drop down. When you are a Prospect Toolbox subscriber you have access to an extra support staff inside your account.

Advanced Support, Live Webinar Training, and Sales Coaching

All other support is for help with technical or billing problems only and may not be able to give sales advice.

If you would like one-on-one sales training to help improve your results we are rolling out this feature soon!

  • Review your entire marketing strategy
  • Refine your scripts and practice
  • Improve speaking skills
  • Review landing pages and funnels
  • Live one-on-one Prospect Toolbox webinar training and account set up

Email and let us know if you would like to set up an appointment. Additional fees apply.