Customer Support

We typically reply within 24 hours Monday – Friday, excluding major US holidays.


Before contacting customer support please search our Help Topics for answers and tutorials.

Send us an E-Mail or Message

Email or send a message with the form below:

Your Name (required)

Your Email (required)


Your Message

Phone Call

For best results send us a text with the best time window to call you back and your time zone (will prevent back and forth voicemails if we are on the phone with other customers).

You can also text us screenshots/photos from your computer of a problem you are having.

9am – 5pm Pacific Time

Call or text: 702-637-3152 * new phone number

Prospect Toolbox Support

For technical help or issues with your Prospect Toolbox,  please log in to your Prospect Toolbox  (log in at HBBLeads first, then follow the links to open Prospect Toolbox), and look for Support options from the top right-hand menu drop down.

E-mail Support is available for all acocunt levels, Live Phone Support is available with the Premier and Exec account levels.

prospect toolbox support help

For help with billing, sales, and lead delivery you can contact the regular HBBLeads support above.

Advanced Support, Live Webinar Training, and Sales Coaching

All other support is for help with technical or billing problems only and may not be able to give sales advice.

If you would like one-on-one sales training to help improve your results we are rolling out this feature soon!

  • Review your entire marketing strategy
  • Refine your scripts and practice
  • Improve speaking skills
  • Review landing pages and funnels
  • Live one-on-one Prospect Toolbox webinar training and account set up

Email and let us know if you would like to set up an appointment. Additional fees apply.